Hotel Servigroup Castilla, Benidorm

The hotel offers basic but clean and comfortable rooms. Although a bit small with limited privacy for parents due to three beds in one room, they are well-maintained. The outstanding service goes beyond expectations, with a friendly and approachable staff. The location is well-kept with plenty of sun loungers, although the presence of smokers may be off-putting. The dining options are varied, with some favorites like British bacon, but the food selection may not suit everyone. Overall, a good value for money stay with a few areas that could use some improvement.

The hotel offers basic but clean and sufficient rooms with convenient amenities like a large bath, English TV channels, and a small fridge, which was a godsend for keeping cold drinks. The service was pleasant and proactive, attending to any issues immediately. The location, though needing a makeover, is central yet peaceful, with a staff dedicated to delivering top-notch service. The dining experience, particularly the half-board option with a variety of choices, was among the best enjoyed on holiday.

The hotel offers clean and comfortable rooms, although a bit dated and in need of refurbishment. The service was excellent and the staff was most polite. Its location is pleasant, away from the hubbub but within walking distance to places of interest. The dining experience provided a variety of options but could have improved with less fish dishes. Overall, the hotel is a good choice for those seeking value for money.